FAQ

PRODUCT SELECTION & SIZING

What size sock should I purchase?

For all over-the-calf socks, your size is based primarily on calf circumference around its widest point. Your shoe size is a secondary reference point. If you are in between sizes, we recommend you size up unless you want a tighter fit. For your convenience, you can find size charts for all products by clicking here.  If you need help, please email send us an email at Oreo@medicosocks.com or click the chat button and we'll help you select the right size.

What if I order the wrong size?

If your order has not already shipped, send us an email at Oreo@medicosocks.com with your full name, order number and the desired size for your order. We can make adjustments to the order before it ships so long as we have the items available.If your order has already shipped, you can find instructions on how to exchange your items here.

An item is out stock. When will it be available again?

We run production on our compression socks all the time. Please check our website every two weeks to see if the item you are looking for has become available once again. Certain items may be available for pre-order, which allows you to order the item and it will be shipped to you as soon as it's back in stock.You can also contact us via our web chat or email Oreo@medicosocks.com to check availability.

Can I mix and match colors, sizes or collections in one order?

Yes, of course. You may select any size, style, color and quantity in the same order.  

I'm having trouble logging into my account.

Sure! Send us an email at Oreo@medicosocks.com with the full name that is supposed to be on the account. We will look you up and provide more information regarding your account.

Medico Socks COMPRESSION TECHNOLOGY

What is graduated compression?

Graduated compression socks exert the greatest degree of compression at the ankle, and the level of compression gradually decreases up the socks. This forces the blood to move upwards, where there is more space.

How does wearing compression socks or sleeves help me?

The increased blood circulation will help to rebuild broken down soft tissue. This will help to stave off fatigue, reduce swelling/aching and help to reduce your overall recovery time.Compression socks can help you perform better, whether you're out training or at work, and can help improve your recovery at the end of the day. This article explains the benefits of wearing compression socks and sleeves.

What is the compression rating of your products?

• Basic Compression Socks: 10-20 mmHg

• Sports & pattern Compression Socks : 20-30 mmHg

• We are Using 6 needle Sewing for better compression as compared to other brands.

Can Medico Compression Socks Damage My Body?

Medico Compression products cannot damage a healthy body under any circumstances because they only provide a positive, performance-enhancing effect. However, for them to be effective it is important for you to take your measurements to determine the correct size.

Medico Compression Socks Just For Professionals/athletes?

Absolutely not. Even amateur athletes who want to take care of their bodies and improve their performance will truly appreciate our compression gear. Medico products provide a great fit, quality craftsmanship and assistance in preventing injury.

Will These Socks Really Help?

The benefits of Medico products have been underscored by many doctors, scientists, and a number of athletes.

Will These Socks Makes Me Faster?

You can benefit if you train regularly with our socks. The socks promote circulation, which in turn delivers more oxygen to your legs. Compression also decreases muscle vibration, improving efficiency and reducing micro tears. The reduced risk of injury, along with muscle and joint stabilisation, naturally results in enhanced performance.

You can further improve these results by wearing Medico Recovery products. Designed with a slightly higher rate of compression starting in the ankle, compression penetrates the deep circulatory system further promoting removal of waste and re-oxygenation of blood.

Can You Develop A Dependency On Compression?

There are no studies that we are aware of that support a dependency on compression.

But How Will Medico Compression Socks Help Me, Really?

Try them out and see for yourself. We’ve listed plenty of facts above. Of course, our socks aren’t “magic bullets,” but they do offer ideal assistance and improved performance for all of your personal athletic goals

Who Wear Medico Compression Socks?

Anyone who wants to feel better before, during, or after activity. We have seen recreational and professional athletes find great benefits from our products as they improve circulation, speed recovery, and reduce pain and the likelihood of injury.

Product Care

How Do I CARE for my Socks?

Our socks can go straight into the washing machine without bleach or fabric softener (hang to dry in order to prevent stiffness). 

We recommend you buy 2 pairs so you can still heal your legs while the first pair is being washed. You should wear your compression socks consistently every day if you want to see visible, fast results.

Will Washing Them Less Prolong Their Use?

The more often you wear compression gear, the quicker it wears out. Our compression products will stay consistent for about a year if you wear your socks every other day. If you put a lot of miles in and wear them every day, you can expect about 6 months before they’ll need to be replaced — just like a running shoe.

TIPS:

Don't roll the top band down to accommodate length

Putting them on properly will prevent ‘overstretch’

How Often Do Compression Socks/sleeves Need To Be Replaced?

No, in fact the socks compression profile can be negatively affected by dirt and body oils. Washing them after every wear is highly recommended. Use a garment bag to reduce ‘lint balls’ collecting on the bottom of our socks.

SHIPPING & RETURNS

Is Shipping free?

We offer FREE shipping all across the United States.

For any other country, shipping charges are applicable. Please contact us at oreo@medicosocks.com for more info.

When will my order be delivered?

Delivery times depend on your selection of shipping method: 

• Standard: 3-7 days depending on location

NOTE: We do not ship on weekends.

Do you ship internationally?

Yes, we offer international shipping worldwide via USPS. 

NOTE: We do not ship on weekends.

What are the days for order processing?

All orders will be processed from Monday to Friday. All orders are processed within 2-3 working days from order date and are shipped within 24 hours after processing. If you do not receive any tracking confirmation within 5 days of order placement, please contact us at oreo@medicosocks.com

What if I need to change my address or other order information?

Not to worry, send us an email at oreo@medicosocks.com as soon as you discover the issue. Please include your full name, order number and the correct shipping address/ contact information. We will update your information and provide you with confirmation.

How to report for the damaged or defective item?

You can contact us anytime for any issue related to the damaged or defective item. Please reach out to us at oreo@medicosocks.com. We work swiftly to tackle such issues.

I have a problem with my order. Now what?

Please send us an email at oreo@medicosocks.com Please include the full name used on the order or the email address used on the order, your order number, and clarify exactly what the problem is. This can include product defects, missing items, incorrect items or any issue that you encounter. We'll work quickly to resolve your issue right away!  

What is your return or exchange policy?

All answers concerning exchanges, returns and refunds can be found here on our Returns and Exchanges page.  

PAYMENTS & REFUNDS

What payment methods do you accept?

Major credit cards, PayPal etc. 

I need to cancel my order.

If the order has not yet shipped, please send us an email at oreo@medicosocks.com with your full name and order number. We do have to cancel the order from our end. If the order has already shipped, you will need to send the order back to us upon its delivery for a return. In the event that you are not satisfied with your order, please send us an email immediately and we'll do our best to resolve your issue and ensure that you enjoy your experience with us.  

How long does a refund take?

Please allow up to 4 weeks for your refund to be reflected via your original method of payment. 

What currency are your prices in?

All prices are show in US Dollars (USD). 

I never received a confirmation, but I've been charged.

In the unlikely event that this happens, please send us an email at oreo@medicosocks.com with the full name that was used on the order. We will look up the order and provide you with any information that we have on file.